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What's New with Coral v14.5x Software

All new features are in addition to those found in v14.1 software.

IRSS (Individual Remote System Services)

The IRSS feature is an important functionality added to Coral to provide internal system services to distant and cellular phones. This feature, when invoked on a user’s keyset, allows Coral users to dial into their own phone number in the system (DID) and to receive an internal system dial tone. The dial tone is provided only if there is an ANI match between the phone used and the IRSS number in the Coral data base, to meet different security requirements two options exist. One is the ANI match only and the second is ANI match and personal user password. The ANI match is mandatory while the password requirement is optional. When an internal dial tone is received the remote user can use all Coral internal services defined in the user’s Class of Service (COS) including outgoing trunk access, Voice Mail, Conference, internal calls, call transfer & consultation, paging, etc.

Voice Over IP Load Sharing

Version 14.5x allows several UGW cards to be installed with the load shared between the cards. This capacity also allows for card redundancy. (i.e. if a UGW card fails its neighbor will assume control and support the user equipment on the failed card.)

UGW VoIP Card Supports 240 Ports

Version 14.5x allows the UGW to support up to 240 LAN/WAN ports. This number includes FlexSet-IP units, soft phones; single line phones (FXS), analog trunks (FXO), media channels and IP-NET connections (QSIG Networking).

VoIP FXS Support

Single Line Telephones (SLT) can be operated on the LAN using FXS gateways (Coral Teleport) having 2, 4, 8 & 24 port options. The telephones are standard SLT type. FAX/Modem units are supported as well. Calls made to these lines through other IP ports in the system are handled as peer to peer IP calls. For power/LAN failure one of the ports can be connected in parallel with a CO line.

VoIP FXO Support

Loop Start trunks are supported via LAN by using the FXO gateways for 4 or 8 trunks. Calls made to these lines through other IP ports in the system are handled as peer to peer IP calls.

Independent Network Groups

Network grouping enables easy connectivity (bridging) between different networks such as public and private. Calls between different groups will be forced to go through the PCM bus to avoid IP addressing conflicts.

QSIG Networking Using IP

Version 14.5x allows the use of the UGW cards as a QSIG networking interface. This facility allows connection to Coral systems through a network with all the benefits of QSIG networking features by usage of the LAN/WAN as the transport medium. The connection is multi-directional (point to multi-point ) and allows peer to peer network-only calls with any other IP ports in the system or on the network.

Music On Hold for Flexset-IP

FlexSet-IP will receive standard Music on hold as defined by the system data base.

Call Logging for Flexset-IP

A call log feature has been added locally to the FlexSet-IP to support 40 of the latest incoming and outgoing call events with date/time stamp.

Advanced Headset Support for Flexset-IP

FlexSet-IP capabilities in version 14.5x include enhanced support for the “headset- only” functionality. The “Cord-Disconnect” function will operate only on the headset as per version 14, (secondary two way plug on FlexSet-IP). In version 14.5x however, the “Headsetonly” feature is relevant only if the headset itself is present.

Encryption for Flexset-IP

Any FlexSet-IP can be programmed to conduct encrypted calls for extra privacy and security. The encryption method is either a DES or DES-3 data base selectable for each IP keyset.

Bandwidth Reduction for Flexset-IP

A new compression algorithm in version 14.5 allows the reduction of required bandwidth using different packet sizes.

Remote Version Upgrade Support for FlexSet-IP

Version 14.5x allows an easy upgrade of the FlexSet-IP and UGW card versions from the Programming Interface (PI) menu (under the Admin branch). Three options exist, TFTP per a specific FlexSet-IP dial number, IP-address of the FlexSet-IP for unregistered sets, and UGW card physical location.

Diffserv Priority for Voice Calls

Voice calls can be tagged and prioritized by the Diffserv standard, allowing enhanced voice handling in the LAN.

802.1Q/p

Voice packets can be tagged to provide prioritization on the Data Link layer.

Coral Sentinel

The Coral Sentinel is a Session Border Controller (SBC) terminal, addressing NAT and firewall traversal. The Sentinel is located in the Demilitarized Zone (DMZ) and acts as a proxy for the remote IP terminals.

Coral IP Softphone

The Softphone is a virtual phone based on a computer that runs on any computer running Microsoft Windows 2000 or XP. It allows you to easily make and receive calls by Voice-over-IP (VoIP) from any location using a simple, graphical user interface on your PC or laptop computer screen.

The Softphone includes a set of features to speed and simplify your communication tasks:

•  One-button access to frequently used features, such as Answer, Conference, Transfer and Hold
•  Message waiting indicator
•  Phonebook (stored locally on your PC/laptop [Outlook Contact Integration])
•  Speed dial
•  Call History
•  Access to the System Directory
•  Initiate dialing from a TAPI-compliant Personal Information Manager, such as Microsoft Outlook software
•  Incoming Call Alerter (audio and visual)
•  On-line Help

The Softphone is the next generation terminal targeted for the following markets:

•  Road Warrior - The road-warrior connects from a laptop to the organization
  network, usually though VPN, and expects to experience the same behavior as if the
  connection is local. The telephony capabilities, organizational directories, and
  presence information in the Softphone present this experience.
   
•  Transient Premises – In-transient premises such as university dormitories, where
  hard-phones are likely to break frequently, or temporary offices, where there’s no
  justification to install phones but yet PCs are ubiquitous, Softphone can provide all
  the telephony needs with high productivity and low costs.
   
• Budget Constraints - Any market with budget constraints is ideal for the Softphone
  since it has no hardware the end-user price is much lower, which motivates using the
  Softphone instead of hard-phone.

Internal SMDR

An internal SMDR feature has been added so that internal calls can have the same SMDR treatment as trunk calls. An SMDR record for the caller will be issued.

System Directory

Version 14.5x provides a full system directory. This directory is used in a “dial by name” mode. (i.e. provides an automatic name search within the system names, libraries, groups and the user’s personal directory.) This feature allows users to define private numbers and to capture and store them from the ANI of incoming calls. The directory feature will display a directory name if an incoming call ANI match is found.

FlexAir Wireless System

An integrated wireless system allows for full, in-premise wireless applications. The system is composed of new, miniature-type base stations (4 channels each), repeaters, handsets and SKK cards supporting 8 and 16 base stations (8SKKsl, 8SKK, 16SKK), the system provides RF coverage in the unlicensed 2.4 GHz band. Wireless handsets are provided as user terminals, allowing full access of the standard Coral features, as well as full handover and roaming capabilities in premise and in networks. The system can accommodate up to 128 base stations and 1500 handsets.

Internal SMDR

An internal SMDR feature has been added so that internal calls can have the same SMDR treatment as trunk calls. An SMDR record for the caller will be issued.

Extended Dial Service

Dial services have been extended to include internal destinations as well as external ones. This feature will be transparent to users and allows termination of outgoing calls at internal services to the system without trunk usage.

Alternate Line ID (ALI) on Trunk Groups

For incoming calls, a specially assigned ALI will be added automatically to the call (if so defined and if ALI is not received for the incoming party).

Coral Turret Support

Coral version 14.5 allows the use of a double keyset Turret position configuration. This setup requires two keyset ports and a PI definition in the data base. When defined, the two keysets will operate as a single unit providing the ability to utilize up to 240 buttons (6 DPEMS) in addition the keyset buttons. Use of DSS and trunk access buttons on this array will always be related to the active handset regardless if the active one is the right one or the left one. Incoming calls will trigger the button designation as for 3 DPEM systems. When only extended DPEM are required with, no need of double audio handsets, the right audio part and set can be replaced by an APDL.

Flexicall Enhancements

The FlexiCall feature was enhanced in this version and now it can be activated from the PI for external, internal or both calls.

New Calling Message Formats

A new call message format for internal and external calling parties enables the omissions of the destination name portion (A call B) and retains just the caller name or number. This method allows for longer calling party names and numbers to be displayed in full.

Network-Wide VFAC Definitions

A Verified Forced Account Code (VFAC) enhancement allows the reporting of VFAC numbers in the network using QSIG. This allows remote node users of VFAC to be reported on the SMDR of the main hub. The VFAC should be set on each node as it was done in a stand alone mode. It is recommended to select a different set - not in order to prevent a conflict (in the caller level) in the SMDR.

Priority Preemption for Emergency Trunk Calls

Outgoing trunk calls may be prioritized in order to serve as outgoing emergency calls. In such a case, the call will find an outgoing path regardless of a completely busy outgoing trunk group by replacing an existing call with the emergency call (Preemption). This function can be repetitive to serve in a Coral network environment. This feature can be used in 911 (E911) applications to guarantee call completion.

Path Replacement

Path Replacement is a standard QSIG feature that allows replacement of the path of an established Network connection call with a more efficient path (Re-route). The efficient path is one that was previously assigned and could not be used upon the call establishment process. The Path Replacement is automatically activated by the system after the call is
answered.

Coral FlexiCall Server

Version 14.5x allows new implementation opportunities to a non Coral system. With simple setup and programming, any non-Coral PBX can benefit from the FlexiCall service. In order to use this advantage, a small Coral is required to be placed in between a non-Coral system and the PSTN (the Coral acts as a tandem switch) with one PRI from the Coral to the PSTN, and a second PRI from the Coral to the non-Coral system. Using the FlexAir numbering mechanism, virtual (DID) numbers can be defined with two destinations. One will be a FlexiCall to the first destination. The other is Call Forward All to the non-Coral system (two features per wireless number). Any call to the DID number will ring both the FlexiCall destination and the original destination on the other PBX. The call acts exactly as if the FlexiCall feature was in one Coral system.

Path Replacement

Path Replacement is a standard QSIG feature that allows replacement of the path of an established Network connection call with a more efficient path (Re-route). The efficient path is one that was previously assigned and could not be used upon the call establishment process. The Path Replacement is automatically activated by the system after the call is
answered.